The printer was a breeze to set up, easy to use and seemed really reliable. After six months it is BROKEN. The automatic sheet feeder jammed, the jam would not clear, and this completely negated the ability to use the machine as a scanner, copier or fax. Calling Customer Service is a joke! They are in Dominican Republic, speak English with difficulty. They speak from a script which they do not deviate from. And the result is that the product cannot be fixed unless I can transport the 80 lb printer myself (I am a 57 year old woman). There is no provision to have the printer picked up. Because they asked me to repeat steps I had already repeated SEVERAL times, the paper ultimately stuck in the machine and the entire machine is now broken.
The printer is useless to me now. I've already bought a replacement. DO NOT BUY!!!
(87 customers reviews )
Customers Rating=4.0 / 5.0
More Detail For Brother MFC 8860DN Flatbed Laser All in One Printer with Duplex
- Automatic duplex (two-sided) printing, copying, scanning and faxing
- Print and copy at up to 30ppm
- Ethernet, High-Speed USB 2.0 and Parallel interfaces
- 1200 x 1200 dpi Laser Printing
- 50-sheet multipurpose tray
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